Returns & Cancellations

Returns Procedure

Ricambio International Ltd hope that you are happy with your purchases, however we know that sometimes you will need to return or cancel an item.

  • Before returning any goods please read our Terms and Conditions.
  • Any products returned must be in a re-saleable condition & include the original packing and documentation.
  • Ricambio Int Ltd must be informed of any return requests within 7 days of the original order date, and goods must be received back within 14 days from the original date of invoice.

Please return your item(s) in original packaging and ensure that all packages are securely wrapped. You must include a copy of your Invoice in with your item(s), failure to do so will delay your refund.

Clearly mark your Order ID on the outside of the package, and send to the following address:


Ricambio International Ltd

11 Manor Road

Wallington

Surrey

SM6 0BW

Upon receipt, all products will be inspected and at our discretion, credit may be refused.
Ricambio Int Ltd will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.